Billing accounts, credits and payment

Billing lives in the Billing group of Settings: Tile Usage, Credits and Billing Accounts.

Who can do this

Task	Who
View billing accounts, credits and deposit activity	Every workspace member
Create, edit, delete or set the default billing account	Workspace Admin
View tile usage	Workspace Admin
Add, change or expire credits; turn features or payment methods on or off	Terrabit only: contact your account manager

Project roles make no difference here.

Billing accounts

A billing account holds the company, address, contact and payment terms an order is billed to. Every new order starts with the workspace's default account, and an order cannot be submitted without one. A new workspace has none, so an Admin must create one before anyone can submit an order.

You can change an order's billing account on the Review & Submit step or the approval document. See Submit and approve an order.

Create a billing account

Go to Settings > Billing Accounts and select Create Account. The first account becomes the default.

• Billing Account Name must be unique in the workspace, deleted accounts included.
• Contact Email is where invoices should go. Terrabit invoices outside Albatross, which sends nothing to this address.
• Payment Terms default to Net 14. Net 30 or Net 60 need approval from your Terrabit account manager.
• Purchase Order Required tells your account manager orders need a PO. It does not stop an order being placed.

Set the default billing account

Select the radio icon in the Default column, or Set as default billing account on the account's page. Existing orders keep their account.

Delete a billing account

Select Delete account in the row menu, or Delete billing account on the account's page. You cannot delete the default: set another default first.

Deleting cannot be undone. The account can no longer be chosen for an order, orders already using it are unchanged and its name stays taken.

Credits

Credits are prepaid deposits Terrabit adds to your workspace. An order paid with Credit draws on one deposit. Find them under Settings > Credits.

Your balance

The panel shows the available balance and a Credit Usage bar of what is spent and held, for All Credits or one deposit you select. A chip warns as it runs down:

Chip	Shown when
Limited	At least 75% is spent or held.
Low	At least 90% is spent or held.
Fully used	Nothing is left available.

A single deposit that expires within 14 days with money left shows how many days remain.

Credit deposits

Status	Meaning
Active	The deposit can be used.
Expired	Its expiry date passed before it was fully used. It can no longer pay for an order.
Consumed	The whole deposit has been used.

Deposit activity

View Details on a deposit opens its Activity timeline, with the balance after each entry.

Entry	What it records
Deposit Added	Terrabit added the deposit.
Held	Funds reserved for a deliverable.
Released	A reservation freed, for example when a deliverable is cancelled.
Spend	A deliverable was invoiced and its held amount spent.
Refund	An invoice was removed and the amount returned.
Adjustment	A manual correction by Terrabit.
Credit Expired	The deposit expired.

How an order uses credit

1. An approver chooses Credit on the approval document and picks a deposit.
2. The order can be approved only if that deposit has not expired and its available balance covers the order total.
3. Once approved, each deliverable's price is held on the deposit until invoiced, and is not available to other orders.
4. Invoicing turns the hold into a Spend. Cancelling the deliverable Releases it.

Payment methods

A project Approver or Manager chooses Credit, Direct Invoice or Purchase Order per order when approving. See Payment methods. Terrabit decides which are offered: see Features enabled for your workspace.

Tile usage

Settings > Tile Usage shows map tiles loaded by your API keys, by day and by key, against your monthly quota. Tiles viewed in the web app are never counted. See Tiles API metering.

Features enabled for your workspace

Terrabit switches optional features on or off; contact your account manager to change one. No page lists them: you see them by what appears in the app.

Feature	On a new workspace	When it is off
Map tiles (WMTS)	Off	API keys cannot be created or load tiles, and Connect to GIS is missing from the Data Catalog. Maps in the web app still work. See API keys.
Control data uploads	Off	Control Data is missing from the sidebar and new uploads are refused.
Credit payment	On	Credit is not offered.
Direct Invoice payment	On	Direct Invoice is not offered.
Purchase Order payment	On	Purchase Order is not offered.

Prices and invoices

Albatross shows order prices but does not issue invoices or record payments. Ask your Terrabit account manager about invoices, credit, tile overage or payment terms.