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Viewing Your Data

This guide explains how to access, view and download your satellite imagery and other deliverables in Albatross.

Understanding Deliverables and Assets​

Deliverables​

A deliverable represents a specific imagery product you ordered. Each deliverable:

  • Is associated with an area
  • Has a status tracking its progress
  • Contains one or more assets when delivered

Assets​

Assets are the actual files delivered to you:

  • Raw Data - Original imagery files
  • COG - Cloud Optimized GeoTIFF for fast viewing
  • Reports - Quality and metadata reports
  • Other - Additional supporting files or custom files required

Tracking Deliverable Status​

Deliverable Statuses​

StatusDescription
PendingWaiting to be scheduled for processing
PlannedScheduled for acquisition/processing
TaskingSatellite capture in progress (for tasking orders)
In ProgressData is being processed
DeliveredFiles are ready for download
CancelledDeliverable was cancelled

Monitoring Progress​

  1. Navigate to Orders
  2. Open your order
  3. View the deliverables list showing:
    • Each deliverable's area
    • Current status
    • Progress indicators

Map View​

The order detail page includes a map showing:

  • All deliverable areas
  • Color-coded by status/key
  • Click an area to see deliverable details

Accessing Delivered Data​

When a deliverable status changes to Delivered:

Viewing Assets​

  1. Open the order containing the deliverable
  2. Open the preferred deliverable details
  3. View the list of available assets

Asset Information​

For each asset, you can see:

  • File name
  • File type (Raw Data, COG, Report, etc.)
  • File size
  • Upload date

Downloading Files​

Downloading Individual Files​

  1. Find the asset you want to download
  2. Click the Download button or link
  3. The file will download to your computer

Downloading Multiple Files​

For orders with many assets:

  1. Select the deliverables or assets you want
  2. Click Download Selected or Download All
  3. Files may be bundled into a ZIP archive
tip

Large files may be split into multiple parts. Ensure you download all parts for complete data.

Viewing Data on the Map​

In Albatross​

When viewing an order:

  • The map shows deliverable areas
  • Delivered data may be viewable as a preview layer
  • Toggle layers to compare areas

Using Downloaded Files​

Downloaded imagery can be opened in:

  • GIS Software - QGIS, ArcGIS, etc.
  • Image Viewers - For standard formats
  • Specialized Tools - For specific data types

Data Formats​

The format of your delivered data depends on your order configuration.

Common Formats​

FormatDescriptionUse Case
GeoTIFFStandard geospatial rasterGeneral GIS use
COGCloud Optimized GeoTIFFFast web viewing, cloud processing
JPEG2000Compressed imageryArchive, reduced storage

Data Format Configuration​

Your workspace administrator configures available data formats:

  • Standard formats may be available by default
  • Custom formats can be configured for specific needs
  • Select your preferred format when creating orders

Order History​

Viewing Past Orders​

  1. Navigate to Orders
  2. Use status filters to find completed orders
  3. Click an order to view its details and deliverables

Accessing Historical Data​

Deliverables from completed orders remain accessible:

  • Files are available for re-download
  • View the original order details
  • Reference for future orders

Data Quality​

Checking Delivery Quality​

Review delivered data for:

  • Coverage - Does it cover your entire area?
  • Cloud Cover - Is it within acceptable limits?
  • Resolution - Does it meet your requirements?
  • Timing - Is the capture date appropriate?

Quality Reports​

Some deliveries include quality reports showing:

  • Acquisition metadata
  • Processing parameters
  • Quality metrics

Notifications​

Delivery Notifications​

Albatross can notify you when:

  • Deliverables change status
  • Data is ready for download
  • Orders are completed

Checking Notifications​

  1. Look for notification indicators in the interface
  2. Check your email for delivery notifications
  3. Review the Orders page for status updates

Best Practices​

Organizing Downloads​

  • Create folders for each order or project
  • Use consistent naming conventions
  • Keep original files for reference

Data Management​

  • Verify file integrity after download
  • Back up important deliveries
  • Document what each file contains

Monitoring Deliveries​

  • Check order status regularly
  • Set up notifications if available
  • Follow up on delayed deliverables

Troubleshooting​

Can't Download Files​

  • Check your internet connection
  • Try a different browser
  • Clear browser cache
  • Contact support if issue persists

Missing Deliverables​

  • Verify the order includes the expected deliverables
  • Check if all deliverables have "Delivered" status
  • Some deliverables may still be processing

File Won't Open​

  • Ensure you have appropriate software installed
  • Check if the file downloaded completely
  • Verify the file format matches your software

Data Quality Issues​

  • Review the quality report if available
  • Compare against your order specifications
  • Contact Terrabit support with specific concerns

Support​

If you have questions about your delivered data:

  • Review the order details and specifications
  • Check asset metadata and reports
  • Contact Terrabit Support for assistance