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User Guide Overview

Welcome to the Albatross User Guide. This section provides detailed information about current features and capabilities of the platform.

What's Covered​

This user guide covers:

  • Teams - Creating teams, managing members and permissions
  • Areas - Defining areas of interest and organizing them into groups
  • Orders - The complete order workflow from creation to delivery
  • Viewing Data - Accessing and downloading your imagery
  • Troubleshooting - Solutions to common issues

Guide Structure​

Managing Teams​

Learn how to:

  • Create new teams within your workspace
  • Invite and manage team members
  • Configure team permissions
  • Allocate credits to teams
  • Edit and deactivate teams

Working with Areas​

Learn how to:

  • Create areas of interest (points and polygons)
  • Organize areas into groups
  • Edit and manage existing areas
  • View areas on the map

Creating Orders​

Learn how to:

  • Create new orders
  • Add deliverables to orders
  • Submit orders for approval
  • Understand the approval workflow
  • Edit and cancel orders

Viewing Your Data​

Learn how to:

  • Track order and deliverable status
  • Access delivered assets
  • Download imagery files
  • View data on the map

Troubleshooting​

Find solutions for:

  • Login and access issues
  • Order workflow problems
  • Map and display issues
  • Common error messages

How to Use This Guide​

For New Users​

If you're new to Albatross:

  1. Start with the Getting Started section
  2. Follow the Quick Start guide
  3. Return here for detailed feature guides

For Experienced Users​

If you're already familiar with Albatross:

  • Use the search function to find specific topics
  • Jump directly to the guide you need
  • Check troubleshooting for quick solutions

For Administrators​

As a workspace or team administrator:

  • Focus on Managing Teams for user management
  • Review permission configurations
  • Understand billing and credit allocation

Key Concepts​

Before diving into the guides, understand these key concepts:

ConceptDescription
WorkspaceYour organisation's container for teams, users and settings
TeamA group of users who collaborate on orders
AreaA geographic location (point or polygon) for imagery orders
Area GroupAn organisational container for related areas
OrderA request for satellite imagery products containing one or more deliverables
DeliverableA specific imagery product within an order
AssetAn actual file delivered to you (imagery, reports, etc.)
CreditBudget allocation for ordering imagery

Need Help?​

If you can't find what you're looking for: